Right of withdrawal

1. You have the right, within 30 days from the moment of taking possession of the goods, to withdraw from the Agreement without stating a reason. In order to exercise the Right to Withdrawal, you must inform us of your decision to withdraw before the end of the Right to Withdrawal period, using the sample form on the exercise of the right to withdrawal.

2. The right of withdrawal expires 30 days from the date on which you or a third party other than the carrier designated by you took possession of the goods. To avoid misunderstandings, upon receipt of the goods, make sure that it exactly matches the ordered one – model number and other essential parameters.

3. If you wish to exercise your Right of Withdrawal, remember that you are responsible for depreciating the product if it has been used for purposes other than its intended use, basic properties and characteristics. Therefore, during the period of exercising the Right of withdrawal, you may use the product only to the extent that it is necessary to inspect it (just as you can do before purchasing the product in a regular store). By exercising your Right of Withdrawal, you are responsible for any use of the product that is inconsistent with the principle of good faith, as well as for any reduction in the cost and quality of the product.

4. If you withdraw from the Agreement, we will refund all payments received from you, except for additional costs that arose as a result of choosing a delivery method that is not the cheapest type of delivery offered by us. We will cover the cost of returning the item. We will send you the prepaid shipping label for your item.

5. You need to send or hand over the goods to our office at Rangeful LSEZ SIA, Satiksmes 6, Liepaja, LV3401, Latvia without delay.
Please take into account that by sending the goods to the Rangeful LSEZ SIA office using the courier service, you agree with the Act of acceptance of the goods on its visual condition and completeness drawn up unilaterally by Rangeful LSEZ SIA, since both parties were not present at the time of receipt of the goods, to asses the visual condition, defects and the composition of the product package. Any further claims about the condition of the goods on your part will be considered unfounded.

6. Remember that when sending goods using courier services, you must make sure that they are packed in such a way that they cannot be damaged during transport. For the avoidance of doubt, we recommend that you also insure the goods when you send them back, otherwise you will be liable for any damage caused to the goods in transit.

7. Rangeful LSEZ SIA issues a refund only after receiving and inspecting the returned goods.

How to return a purchase?

  1. fill in the return form and include it with the purchase documents;
  2. add a proof of purchase ( order number, invoice or payment confirmation);
  3. ship the item using the prepaid label.

We ask you to return the item in the original package and complete it with all its accessories and components. You must not use the mounts included in the set, allowing scratches and other signs of deterioration. If the returned product shows signs of depreciation (scratches, damages), some components, spare parts, instructions, or protective films are missing, we are entitled to deduct up to 30% of the product value.
After the goods have been delivered and inspected, we will refund your money within 3 days.